How to Transition from Helpdesk to System Administrator
How to Transition from Helpdesk to System Administrator You’re on the helpdesk, answering tickets, resetting passwords, and troubleshooting Outlook. You’re gaining experience — but you’re ready to do more, earn more, and move your career forward. This post is your blueprint to level up into a System Administrator role in 2025. 🛠️ What Does a System Administrator Do? System administrators (sysadmins) are the backbone of an organization’s IT infrastructure. Typical responsibilities include: ...